Croydon Council approves new temporary accommodation charging policy

June 29, 2026

South London News On Your Doorstep Desk Edited By Jimmy Nsubuga

Croydon Council's Cabinet has approved a new temporary accommodation charging policy, aiming to establish a fair, transparent, and consistent approach to rents and service charges for residents. This policy is being introduced in response to increasing demand for temporary accommodation and rising associated costs, a challenge faced by many local authorities across London. The new measures are intended to ensure that available funding is utilised more effectively and to bolster the long-term sustainability of the temporary accommodation service.

New Charging Structure for Temporary Accommodation

Under the revised policy, rents and service charges for temporary accommodation at Concord, Sycamore, and Windsor House will be aligned with Housing Benefit regulations. Service charges will be adjusted to more accurately reflect the expenses incurred in providing essential services, including building maintenance, security, cleaning, and the upkeep of communal facilities. Prior to the proposal's advancement, the Council conducted a comprehensive review of all households impacted by the proposed adjustments.

This assessment revealed that 98% of the 337 households affected will experience no financial change, as any potential increase will be fully covered by housing benefit. For the remaining households, two individuals opted to remain in their accommodation and will see a minimal increase of up to £2 per week. The six households that chose to relocate were provided with support to secure suitable alternative accommodation.

Financial Projections and Service Impact

The implemented changes are projected to generate approximately £1.4 million annually through a combination of increased rental income and the recovery of service costs. This additional revenue is expected to alleviate pressure on the service, enabling the continued provision of safe and secure accommodation for residents in need. This decision is part of a broader initiative by Croydon Council to enhance its temporary accommodation services and ensure ongoing support for those requiring it.

Council's Commitment to Residents

Executive Mayor of Croydon, Jason Perry, stated, "The demand for temporary accommodation continues to grow, and councils cannot simply ignore the financial pressures that come with it. We have a responsibility to take practical action that protects services for residents today and in the future. This decision creates a clearer and fairer approach to charges whilst helping us make better use of the funding available to support those in temporary accommodation." He further emphasised the council's careful and proportionate approach to individual households, noting that "Every affected household has been individually assessed and supported, with the vast majority seeing no financial impact and tailored support provided for those whose circumstances required it." Mayor Perry concluded, "This is how we protect services, manage public money responsibly and make sure support remains available for Croydon residents who need it most."

Author

South London News On Your Doorstep Desk Edited By Jimmy Nsubuga

From Town Hall decisions to resident-led reports, the South London News On Your Doorstep Desk offers comprehensive coverage of the issues that matter to your street. Our editorial staff provide critical updates on local planning, council services, and neighbourhood initiatives, ensuring our readers never miss a change to their local area.

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